@import 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.linea-label{color:var(--ink);font-weight:600}.linea-rechazado{background:var(--bad-soft);border-radius:8px;padding:12px 16px}.linea-rechazado strong{color:var(--bad);font-size:14px}.linea-rechazado p{color:var(--ink);margin:4px 0 0;font-size:13px}.etapa-cliente-fila{min-width:0;color:inherit;flex:1;text-decoration:none;display:block;position:relative}a.etapa-cliente-fila{cursor:pointer}a.etapa-cliente-fila:hover strong,a.etapa-cliente-fila:focus-visible strong{text-decoration:underline}.etapa-ayuda{z-index:5;background:var(--ink);width:min(280px,72vw);color:var(--bg);opacity:0;visibility:hidden;pointer-events:none;border-radius:10px;margin-top:6px;padding:9px 11px;font-size:12px;line-height:1.5;transition:opacity .12s,transform .12s;position:absolute;top:100%;left:0;transform:translateY(-2px);box-shadow:0 8px 24px #0000002e}.etapa-cliente-fila:hover .etapa-ayuda,.etapa-cliente-fila:focus-visible .etapa-ayuda{opacity:1;visibility:visible;transform:translateY(0)}.etapa-seguimiento{color:var(--soft);margin:16px 0 0;font-size:13px}.pendiente{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:14px;padding:11px 18px;display:flex}.pendiente:first-child{border-top:0}.pendiente-titulo{color:var(--ink);margin:0;font-size:13.5px}.pendiente-nota{color:var(--soft);max-width:68ch;margin:2px 0 0;font-size:12px;line-height:1.45}.pendiente-nota.admin{color:var(--accent-ink)}.pendiente-derecha{flex-shrink:0;align-items:center;gap:8px;display:flex}.resumen-fila{border-top:1px solid var(--line);color:inherit;align-items:center;gap:14px;padding:11px 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